eArena AR Privacy policy.

Privacy Policy for eArena AR

Effective Date: March 2025

At eArena AR, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our mobile game, eArena AR (available on the App Store).

By downloading, installing, or using eArena AR, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, please do not use the game.

1. Information We Collect

When you use eArena AR, we collect the following types of information:

Data Used to Track You

This category includes data that may be used to track your activities across other apps and websites owned by other companies:

  • Contact Info: We may collect your email address or other contact information if you choose to create an account, contact us, or participate in certain features of the game.

  • Location: We collect location data through the AR Lightship technology to enable gameplay at AR Lightship VPS locations. This allows us to provide you with relevant in-game content, such as egg collection, and may be used for location-based gameplay.

  • User Content: If you generate content, such as sharing gameplay progress or in-game screenshots, this may be collected and linked to your profile.

  • Identifiers: We may use unique device identifiers, such as your device ID or advertising ID, for gameplay purposes, analytics, and in-game interactions.

  • Usage Data: We collect data about how you interact with the game, including your gameplay behavior, progress, and interactions within the game.

  • Diagnostics: This includes data about how the game performs on your device, such as error logs and crash reports, which help us improve the game's performance.

  • Surroundings: If your device’s sensors (e.g., camera or microphone) are used, data about your environment may be collected to enhance the game experience (such as detecting nearby objects for AR gameplay).

  • Body: If your wristband collects movement data, such as jumps or squats, this information is sent to the game to control your avatar and interactions in the game.

Data Linked to You

This category includes data that is linked to your identity:

  • Contact Info: If you provide personal contact information, such as your email or username, it is tied to your account for identification and communication purposes.

  • Location: Your location data is linked to your account to track your progress and provide location-based content in the game.

  • User Content: Any content you create within the game, such as progress, scores, or shared content, is linked to your account.

  • Identifiers: Device identifiers or account identifiers are linked to your profile to maintain your game progress, preferences, and interactions with the game.

  • Usage Data: Gameplay data such as in-game actions, levels completed, and items collected is stored and associated with your user profile.

  • Diagnostics: Technical data, including crash reports or error logs, is collected and linked to your device and account to resolve issues and improve the game.

  • Surroundings: Contextual data about your environment, such as nearby devices or objects detected by sensors, may be associated with your account if necessary for gameplay.

  • Body: Movement data  is linked to your account to control your avatar and ensure gameplay interactions are tracked correctly.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the functionality of eArena AR.

  • To improve and personalize your gameplay experience.

  • To enable location-based features (e.g., egg collection at AR Lightship VPS locations).

  • To track and analyze user behavior, performance, and in-game interactions.

  • To communicate with you, such as sending gameplay notifications or addressing support inquiries.

  • To detect and troubleshoot technical issues and game performance problems.

  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your data with trusted service providers and partners for the following purposes:

  • Cloud services and servers for storing gameplay data.

  • Analytics providers to help us understand how users interact with the game and to improve the user experience.

  • Advertising networks may use your device identifiers and location data for delivering personalized ads.

We may also share your data if required to do so by law, or to protect our legal rights, resolve disputes, or investigate potential fraud.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as providing gameplay services and improving the game. We may retain technical data like diagnostics or error logs for a longer period to analyze and resolve issues.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights with regard to your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can update or correct inaccuracies in your personal data.

  • Deletion: You can request the deletion of your personal data, subject to legal or contractual restrictions.

  • Opt-out: You may opt out of certain data collection, such as location tracking or analytics, by adjusting your device or app settings.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

eArena AR is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately so we can take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@lumitic.com
Address: 956 Coe Ave, San Jose, CA 95125